Return Policy

No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.

Return Policy:
You have 20 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees. Any special orders may not be returned for any reason.

We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.

No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Individual Manufacturers Restocking Fees:

Please note all vendors with a (*) will waive restocking fees if a subsequent order is placed of Equal or Greater value within their product line or collections.

Abstract Designs	NO RE-STOCKING FEE	Infinity Glass Tile	25%
Adora Mosaics	25%	* ItalBrass	25%
Alno	NO RE-STOCKING FEE	LB Brass	NO RE-STOCKING FEE
* Amerock	NO RE-STOCKING FEE	Lew's Hardware	NO RE-STOCKING FEE
Anne at Home	NO RE-STOCKING FEE	Liberty Hardware	NO RE-STOCKING FEE
*Aqua Mosaics	25%	Linnea Hardware	NO RE-STOCKING FEE
Arthur Harris	25%	Lite Source	25%
Artisan Knobs	NO RE-STOCKING FEE	LW Designs	NO RE-STOCKING FEE
Atlas Homewares	NO RE-STOCKING FEE	Marazzi Tile	25%
Baldwin Door, Cabinet and Bath Hardware	25%	Martin Pierce Hardware	25% Only items marked Quick Ship are Returnable
* Becker Beschlaege	25%	Maxim Lighting	NO RE-STOCKING FEE *All overstock items & items under $45 are Non-Returnable
CAL Crystal	NO RE-STOCKING FEE	Michigan Naturals	NO RE-STOCKING FEE
Canarm Lighting	25%	Modern Objects	NO RE-STOCKING FEE
Carpe Diem	NO RE-STOCKING FEE	Mood Australia	Non-Returnable
Cascadia Hardware	NO RE-STOCKING FEE	Natural Elements Stone Tile	25%
Classic Brass	NO RE-STOCKING FEE	Nostalgic Warehouse	25%
Clear View Tiles	25%	Novelty Hardware	25%
Colonial Bronze	25%	Old World Classic Hardware	NO RE-STOCKING FEE
Copia Bronze	25%	Omnia Hardware	NO RE-STOCKING FEE* *Offer Does Not Include Door Hardware.
Craftmade Lighting	25%	*Onix Recycled Glass Tiles	25%
Creative Accents	25% Credit issued for unopened items only. All items marked Final Sale are Non-Returnable	Optimal Tile	25%
Deltana	NO RE-STOCKING FEE	Pamar Hardware	Non-Returnable
Diamond Tech Tiles	25%	* PLC Lighting	25%
Distinctive Glass	25%	Richelieu Hardware	NO RE-STOCKING FEE
Designer's Fountain	25%	RK International	NO RE-STOCKING FEE
Du Verre	NO RE-STOCKING FEE	Rusticware Hardware	NO RE-STOCKING FEE
Earth To Peter	NO RE-STOCKING FEE	Schaub and Company	NO RE-STOCKING FEE
Edgar Berebi	Non-Returnable	Schlage Door Hardware	25%
Elida Cermaica	25%	Schwinn Hardware	NO RE-STOCKING FEE
Emenee Hardware	25% The Faberge collection is Non-Returnable	Sierra Lifestyles	25%
Emil Ceramica Tile	25%	Sietto Glass Hardware	NO RE-STOCKING FEE
ET2 Lighting	NO RE-STOCKING FEE *All overstock items & items under $45 are Non-Returnable	Siro Designs	NO RE-STOCKING FEE
Fusion	NO RE-STOCKING FEE* *Offer Does Not Include Made to Order Door Hardware.	SMEDBO	25%
Gado Gado Hardware	25%	Soko Studios	Non-Returnable
Giusti	NO RE-STOCKING FEE	*Spa Stone Pebble Tile	25%
*Grace White Glass Hardware	NO RE-STOCKING FEE* *Offer Does Not Include "Flame Worked" or "Hot" items.	*Stellar Tile	25%
Grandeur	25%	Symphony Designs	NO RE-STOCKING FEE
Gruppo Romi	NO RE-STOCKING FEE	Taamba Hardware	25%
Hafele	NO RE-STOCKING FEE	Top Knobs	NO RE-STOCKING FEE
Hamilton Sinkler	25%	Topex	NO RE-STOCKING FEE
Hardware Resources	NO RE-STOCKING FEE	Trans Globe Lighting	NO RE-STOCKING FEE
Hawk Hill	Non-Returnable	Triarch International Lighting	25%
Hickory Hardware	NO RE-STOCKING FEE	Vicenza	Non-Returnable
Home Adorned	NO RE-STOCKING FEE	Vicenza Mosaico Glass Tiles	30% Restock on Solid Colors. Mixes and Blends are Non-Returnable.
Hot Knobs	25%	*Vidrepur	25%
Hot Glass	25% All Pattern Wallpaper is Non-Returnable.	Waterwood	NO RE-STOCKING FEE
House of Knobs	NO RE-STOCKING FEE	Weslock Door Hardware	25%
Illusion Glass Tiles	25% All Made to Order Mosaic Sheets are Non-Returnable.	Wild Western Hardware	NO RE-STOCKING FEE
		Windborne Studios Glass Hardware	NO RE-STOCKING FEE

Defective or Damaged Merchandise:
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Prior to shipping back any product we must be contacted either by E-mail or phone at 718-721-8955 to obtain a Return Goods Authorization Number, RGA Number.

Please do not ship anything back with out prior authorization. All returns must have an RGA Number clearly marked on the package. No credit will be issued with out this number.

Warranties:
All warranties or guarantees are limited to those offered by the manufacturer. Most of the Items we sell come with Lifetime warrantees please consult with us about warrantee policies of individual products.

For further Information please call us at 718-721-8955 or E-mail us.