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Return Policy





No Cancellations Or

Modifications Will Be Allowed After 24 Hours Of Order Placement.






Return Policy:


You have 10 days to return any item or items in their original unopened

package
from the date of receipt. You will be credited the full amount minus any

shipping charges and restocking fees. Any special orders may not be returned for

any reason.



We make every effort to pack and ship our products carefully and we expect the

same consideration. All products that are returned need to be packaged in a similar fashion as

when received to ensure damage does not occur, no credit will be issued unless products are

received in good re-sellable condition.



No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.








Individual Manufacturers Restocking


Fees






















































































































































































































































































































































































































































































































































*Abstract Designs25%*House of Knobs25%
*Alno25%*ItalBrass25%
*Amerock25%L W Designs25%
Anne at Home25%LB Brass25%
*****Arizona Hot Dots25%*Lew's Hardware25%
**Art In StoneNon-Returnable*Liberty25%
Arthur Harris25%Lite Source25%
*Artisan Knobs25%Michael Aram25%
Atlas Homewares25%
not included in our sample policy
*Modern Objects25%
Avante Hardware25%Mood AustraliaNon-Returnable
Bath Elegance25%Novelty Hardware25%
*Becker Beschlaege25% *Old World Classic Hardware25%
Byron Bell25%Omnia Hardware25%
CAL Crystal25%Out of the BlueNon-Returnable
****Carpe Diem25%Pacific Modern Hardware25%
Century Hardware25%*Pamar Hardware25%
*Classic Brass25%*PLC LightingNon-Returnable
Colonial Bronze25%RK International25%
Copia Bronze25%*Schaub and Company25%
***Creative Accents25% If UnopenedSierra Lifestyles25%
Designer's Fountain25%Sietto Glass HardwareNon-Returnable
Du VerreNon-Returnable*Siro Designs25%
Earth To Peter25%Smedbo25%
Edgar BerebiNon-ReturnableSoko StudiosNon-Returnable
*Emenee Hardware25%Taamba Hardware25%
Exxel Hardware25%*Top Knobs25%
Finesse25%Topex25%


******
Fusion
25%Triarch International LightingNon-Returnable
Gado Gado Hardware25%VicenzaNon-Returnable
Grandeur25%Voga Door Hardware25%
Hafele25%*Waterwood25%
Hawk HillNon-ReturnableWild Western Hardware25%
*Hickory Hardware25%








*These Vendors will waive restocking charges if a replacement order is placed for another

product from their collections of equal or greater value.



No restocking fee's on Qualified sample orders.



**Art in Stone will allow for only one sample per household, All

other orders are Non-Returnable. All orders are made custom.



***Creative Accents sold under Creative Wall Plates will only issue credit for

UNOPENED items. All items marked Final Sale are Non-Returnable.



****Carpe Diem Cache, Cache Bath and Villa Nova Collections are NON-RETURNABLE items.



*****Knobs by Arizona Hot Dots are custom made to order and NON-RETURNABLE



******Fusion will not waive the

restocking fee on Door Hardware Orders.



All Corian Products are Non-Returnable regardless of manufacturer.






Defective or Damaged Hardware


If a product is defective or damaged you must notify us within 3 business days, we will ship another at our

own expense upon return of the defective item's. Prior to shipping back any product

we must be contacted either by E-mail or phone at

718-721-8955 to obtain a Return Goods Authorization Number, RGA Number
.



Please do not ship anything back with out prior authorization. All returns

must have an RGA Number clearly marked on the package.

No credit will be issued with out this number.






Warranties:


All warranties or guarantees are limited to those offered by the manufacturer.

Most of the Items we sell come with Lifetime warrantees please consult with us about

warrantee policies of individual products.






For further Information please call us at 718-721-8955 or E-mail us.








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