No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.
MyKnobs.com Return Policy
You have
10 days to return any item or items in their original unopened package
from the date of receipt. You will be credited the full amount minus any
shipping charges and restocking fees. Any special orders may not be returned for
any reason.
All tile returns will incur a 25% restocking fee. We make every effort to pack and ship our tiles carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.
No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.
Individual Manufacturers Restocking Fees
*
These Vendors will waive restocking charges if a replacement order is placed for another product from their collections of equal or greater value.
No restocking fee's on Qualified sample orders.
**
Art in Stone will allow for only one sample per household, All
other orders are Non-Returnable. All orders are made custom.
***
Creative Accents sold under Creative Wall Plates will only issue credit for UNOPENED items. All items marked Final Sale are Non-Returnable.
****
Carpe Diem Cache and Cache Bath Collections are NON-RETURNABLE items.
All Corian Products are Non-Returnable regardless of manufacturer.
Defective or Damaged Hardware
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our
own expense upon return of the defective item's. Prior to shipping back any product
we must be contacted either by E-mail or phone at
718-721-8955 to obtain a Return Goods Authorization Number,
RGA Number.
Please do not ship anything back with out prior authorization. All returns
must have an RGA Number clearly marked on the package.
No credit will be issued with out this number.
Warranties:
MyKnobs.com limits all warranties or guarantees to those offered by the manufacturer. Most of the Items we sell come with Lifetime warrantees please consult with us about warrantee policies of individual products.
For further Information please call us at 718-721-8955 or E-mail us.