The Five Star Top Service icon 
next to a store's name is a sign of superlative quality. It means that the store
is participating in our Merchant Rating System, and that customers who have ordered
from that store have given it the highest ratings.
We are a Yahoo Top Service Store !
The following are actual ratings and testimonials from our previous
customers.
Our customers are the lifeline of our company and we try to go the
extra mile to assure that every order whether its for $10.00 or $1000.00 is
treated with the same concern and priority. The bottom line is that we know the
best advertising is word of mouth. We treat every order as if it was our first.
We thank all of our customers for continued growth and success.
When placing your order with us make sure to choose the checkbox for the
opportunity to rate your experience with our Store.
Order: 500
Rating: Excellent
Comments: I received quick response to an e-mail inquiry before I placed my order. Once the order was placed on line, I received a call within minutes verifying the order and was told that the knobs were temporarily out of stock but would be shipped in 3 days. Sure enough, they were shipped as promised and arrived today. They gave me a UPS tracking number the day the knobs were shipped, so I could track the order. I am EXTREMELY pleased with the knobs--they're beautiful! They were a "close-out" special, top quality at a great price!
Order: 502
Rating: Excellent
Comments: I had sent MYKNOBS an email because I didn't know when they would arrive. MYKNOBS replied and even called UPS to check on them for me. They arrived and I was VERY pleased with the weight and look of the knobs. I have already recommended them to a friend of mine that will be redoing her kitchen. I will definitely use them again.
Order: 506
Rating: Excellent
Comments: VERY QUICK RESPONSE TO MY E-MAIL QUESTIONS, I WAS IMPRESSED. THE KNOB HAS BEEN SHIPPED SO I AM EXPECTING IT SOON
Order: 509
Rating: Excellent
Comments: Their photos were of great quality and made it possible to order with confidence. In addition, the information provided at the site about each product was complete and accurate.
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Order: 512
Rating: Excellent
Comments: Great site, excellent customer service. Will order again and recommend it to friends.
Order: 529
Rating: Excellent
Comments: The knobs were received faster than I thought and the quality was the same as pulls we were looking at for twice the price.
Order: 548
Rating: Excellent
Comments: same item for sale at Home Depot at $20 higher price.
Order: 567
Rating: Excellent
Comments: It was easy to search for and find the right product. A helpful salesperson from the store confirmed that my order was exactly what I wanted.
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Order: 597
Rating: Good
Comments: I ordered pulls and knobs. The first shipment had the correct pulls but the wrong style knob had been shipped. I immediately contacted them via email and within hours had an apology and information that the right knobs were being immediately shipped to me and that the incorrect ones would be picked up by u.p.s.. Within a few days the correct items were received and the incorrect ones picked up. I would rate this as a minor inconvenience due to shipping department error. I was very satisfied with the product and the reaction and correction to the error were dealt with efficiently and with courtesy. I would use the company again and would recommend them to others.
Order: 748
Rating: Excellent
Comments: When I had questions concerning my order I called the store and they were very helpful. Also they called me back to let me know that my order was placed and to know how long it would be before they shipped
Order: 759
Rating: Excellent
Comments: Excellent service, were great about return when I had miss-sized an object I ordered
Order: 777
Rating: Excellent
Comments: Site easy to use; order filled and shipped promptly. Thanks.
Order: 855
Rating: Excellent
Comments: Prompt, efficient, useful web site, regular contact for me by phone. Went out of their way to find an odd-out-of-stock size for me.
Order: 890
Rating: Excellent
Comments: Great to do business. Very helpful. Followed up with both email an phone calls to confirm details of items ordered.
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Order: 946
Rating: Excellent
Comments:
I received my cabinet hardware very quickly, it was packaged well, and I had excellent customer service when I reported one of the 40 pieces I ordered was defective. The quality of the hardware is excellent. I would buy again from "My Knobs" without hesitation. Thanks...I love my new cabinet pulls!
Order: 982
Rating: Excellent
Comments: Great prices and service. I'm really happy with their selection and quality. I received my order in less than a week!
Order: 997
Rating: Excellent
Comments: The delivery time was great. Much earlier than I expected. Also the price represented a 50% saving when compared to a local retail store. And to top it off, there were more styles to select from.
Order: 1070
Rating: Good
Comments:
It took a little longer than I expected to receive the merchandise, but
the quality is excellent and I'd rate them "VERY GOOD"
Order: 1085
Rating: Excellent
Comments: After shopping for kitchen cabinets knobs in the
Chicago land area I decided to check into "shopping on the internet"! Being a novice internet browser I was stunned to find the very knobs I wanted at 1/10th the price! I received the shipment within 3 days, and I'm thrilled! I even got to take advantage of the free shipping due to spending $150 or more! Thanks, MyKnobs!
Order: 1111
Rating: Excellent
Comments:
The selection was the best I've found. The pictures were clear and the information
with each selection was all I needed to know. This is my second order. After
I received the first I was so happy with the order I found more knobs that needed
replacement.
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Order: 1136
Rating: Excellent
Comments: Photo quality of the knobs were excellent - they looked exactly like what I received.
Order: 1146
Rating: Excellent
Comments: Was very happy to find a supplier on the WWW where we could buy only as many knobs as we required. Service was fast, and everything I could hope for. Thank you!!!
Order: 1211
Rating: Excellent
Comments: The selection was excellent, the shopping experience was simple and the prices were 1/2 that of another site selling the exact same product. The knobs were delivered promptly. Overall a very satisfactory experience.
Order: 1217
Rating: Excellent
Comments: My order came within 3 days straight to my door. I found cabinet hardware for an entire house at incredible savings. I was very pleased with this company.
Order: 1262
Rating: Excellent
Comments: Absolutely wonderful. I made a mistake when I ordered and they fixed it for me free of charge, and the mistake was 100% mine, not theirs. Excellent customer service and high quality product. Highly recommend.
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Order: 1271
Rating: Excellent
Comments: the entire transaction was easy and smooth and the knobs are beautiful and cost almost 50% less than anywhere else I found and even significantly less than my kitchen cabinet contractor could find.
Order: 1297
Rating: Excellent
Comments: I am very happy with the service at myknobs.com. I even called twice and was very pleased with the way I was treated! I also think that being able to track your shipment is wonderful. All in all I think this is a GREAT store! Thanks
Order: 1469
Rating: Good
Comments: My entire order arrived within just 6 days, and the prices were better than my local stores, or other on-line stores.
Order: 2174
Rating: Excellent
Comments: It was great. I had been to several large hardware stores and none of them had enough knobs and handles to do my kitchen. It was nice to order from my own home and receive the quantity I needed without running all over the county.
Order: 2190
Rating: Excellent
Comments: It was easy to get there and plenty of pictures with sizes, part numbers and prices to allow one to make an intelligent selection.
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Order: 2256
Rating: Excellent
Comments: Arrived two day after I placed the order and in Key West that is the same as next day. Thank you and I will recommend you to others. Margo Ellis
Order: 2266
Rating: Excellent
Comments:
Web site easy to use, customer service was very responsive with my questions prior to placing the order, they kept me informed about the status of my order, the knobs arrived before they were supposed to and they are beautiful and were very reasonably priced. Fantastic!
Order: 2274
Rating: Excellent
Comments: We originally went to Home Depot but they did not have a great selection and the prices were not great. We decided to shop online and myknobs.com had a great selection and the prices were reasonable. We were able to see what we were buying because of the detailed pictures and description provided on the site. We got excellent and fast service. We are already spreading the word about myknobs.com
Order: 2279
Rating: Excellent
Comments: I was able to order samples, make a decision and place my total order in ample time to install on my cabinets while the contractor is still working on my job.
Order: 2284
Rating: Excellent
Comments: I looked at 4 hardware stores in my area. Finally I gave up on trying to find the cabinet knobs I wanted. I didn't realize, at the time that they were only a few keystrokes away. If I would have gone to myknobs.com in the first place I would have been finished my search in 5 minutes. The price for those rare knobs was about the same I would have paid in the hardware store if I could have found them. The shipping was additional, however, My time, and the wear, and tear on my vehicle were easily 10 times the shipping.
Order: 2298
Rating: Excellent
Comments: My best experience EVER shopping online. I just wish that everyone else who sells online try's to do as good. I can't say enough good things about MyKnobs. THANKS
Order: 2352
Rating: Excellent
Comments: MyKnobs.com" gets 10 out of 10. Good website with dimensions for each product, easy ordering process and phenomenal delivery. Three days later the knobs arrived, intelligently packaged and addressed and everything inside in perfect shape.
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Order: 2453
Rating: Excellent
Comments: Very prompt and professional. Exceptional customer service. The email updates kept me apprised of the status of each order/item and delivery of the orders/items happened as promised. On one occasion, I needed some replacement parts and the request I made to find out how to go about ordering such things was promptly filled - no charge. I highly recommend Myknobs.com! Thank you to the staff at Myknobs.com for making every purchase an easy and enjoyable experience.
Order: 2696
Rating: Excellent
Comments: When I placed my original order, I made a mistake and ordered the wrong item. I e-mailed my request for an exchange, if it wasn't too late. MyKnobs CALLED me about my request; we agreed on a procedure to correct my mistake. Within a few days I received my order - with the correct items. The quality of the items was beyond my expectation and the knobs have made a beautiful addition to my handmade furniture. I can't tell you how much the phone call, to make sure they were sending what I wanted, meant to me. That was a great personal touch that you don't find too often in this fast-pace, hi-tech business world.
Order: 2870
Rating: Excellent
Comments: Even though I had computer problems ,
MyKnobs people were able to take care of the order anyway. Web site is interior-designer friendly -I'm telling colleagues and friends alike. Will place another order soon!
Order: 3129
Rating: Excellent
Comments:
This was the first time that I ever ordered off of the computer, and I would
have no trouble doing it again. The merchandise arrived just as you said it
would, when you said it would. You also had items I could find no where else.
Thank you!
Order: 3206
Rating: Excellent
Comments:
The site is very user friendly. They have a very large selection of products,
so you're bound to find what your looking for. I needed something in a seashell
motif for my bathroom and was pleasantly surprised by their variety. This would
definitely be my first and only stop the next time I need to purchase cabinet
knobs.
Order: 3373
Rating: Excellent
Comments:
Great service, product exactly as advertised. This took a lot less time than
going shopping at my local retail outlet for these knobs and the price was less!
What more can you say.
Order: 3452
Rating: Excellent
Comments:
I highly recommend Myknobs.com, they were fast, inexpensive and easy to use.
Purchasing from them saved me almost 1/3 what I would have paid at Lowes and
they had the knobs I needed, Lowes would have had to special order and it would
have taken 3 weeks.
Order: 3459
Rating: Excellent
Comments:
I was very pleased with the quality of the items received - photo reproduction
viewed on line was very true to the merchandise received. Good weight & design,
beautifully made, great value. I recommend this site!!
Order: 3492
Rating: Excellent
Comments:
It was great to have a telephone number and speak to a living person rather
than waiting for an e-mail response. Each time I called, I received top rate
service. I will definitely use them again. Suzanne Johnston
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Order: 3605
Rating: Excellent
Comments:
I was pleased with the wide selection they have. The order form was very easy
to work with and the email contact after the order was placed was great. It
is nice to be informed of the status of the order. It was received promptly
and everything was as expected. Thank you for making this a great experience!!
Order: 3775
Rating: Excellent
Comments:
The website was great. Very easy to order from and everything pictured was true
to form. Any questions I had were answered promptly and my order arrived within
3 days. An excellent shopping experience.
Order: 5191
Rating: Excellent
Comments: I had a
great shopping experience w/ Myknobs.com. They have an amazing site which is
informative on all products, detailed pictures of the merchandise and top
quality knobs at great prices. Additionally, they have excellent customer
service, shipped and arrived on time and I LOVE MY KNOBS! Therefore, I would
definitely recommend it to all internet shoppers. (Thank you George & Matthew
w/all your assistance)
Order: 5264
Rating: Excellent
Comments: I was
so amazed and satisfied with the inventory, selection, and processing of my
order! The cabinet hardware has already arrived and I've not finished painting
the dresser for which they were ordered. Great Job myknobs.com
Order: 6028
Rating: Excellent
Comments:
I was advised promptly of my
order with a follow up email advising of the merchandise location. Living in
Toronto I expected a delay, my order arrived within 4 business days! Recommend
to everyone!
Order: 6182
Rating: Excellent
Comments:
SO SIMPLE, QUICK, USER FRIENDLY, NO HASSLES!! They were wonderful to deal with,
even though I couldn't really say I had to 'deal' about anything. I was
surprised to see the hardware that I was ordering was CHEAPER on this site AND
it was on SALE!! Made my project list a pleasure to accomplish! I did have a
question regarding my product purchased - its availability in the future and I
received a very prompt reply!
Order: 6275
Rating: Excellent
Comments:
My order was delivered in 1
week rather than the 2 to 3 weeks. The workmanship and details on the knobs and
pulls were excellent. I ordered with a little trepidation as the knobs were
expensive, but I am totally thrilled with their quality. I bought not only knobs
but art.
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Order: 6287
Rating: Excellent
Comments:
Shipping came faster than
expected. Sample program is excellent. More error-way free to shop than to try
to drive around to different "brick and mortar" stores and try to image what the
hardware would look like. With sample program you can "test drive" the hardware
before you commit to a large quantity. Turn-around in less than a week, much
faster than most retail stores, where wait time can be 4 - 6 weeks!
Order: 6787
Rating: Excellent
Comments:
The package arrived within
3-4 days, 2 to 3 days shorter than the expected time based on the information
published on the web site. The material was packaged well, with no damages and
was complete. If the need arises, I would visit myknobs.com first for future
purchases.
Order: 6872
Rating: Excellent
Comments:
I was pleasantly surprised
at the fine quality and the 'handsome' appearance of these very inexpensive
handles! As a disabled person, I have to shop through the net if I want to do my
own shopping. No one could have located any handles that would have pleased me
more. Thank you, Myknobs. B J Boswell
Order: 7024
Rating: Excellent
Comments:
I had looked at several
Hardware stores for nice pulls and never found what I was looking for. I also
shopped several other Web sites for Knobs (such as Restoration Hardware) But
since we needed 22 new pulls for our kitchen cabinets....the prices were way too
high for the quality. I was really excited to find MyKnobs.com and loved the
selection and price....plus now that I have my knobs at home...the quality can't
be beat. My kitchen looks great! I have already told several others about
MyKnobs.com. Dean M.
Order: 7130
Rating: Excellent
Comments: This
experience was great! After all the detailed shopping for our new kitchen, I
just could not bear the thought of searching for knobs and going to several
different locations. Myknobs had an unbelievable selection and shopping on the
site saved me hours! Graphics were great so it was very easy to make a selection.
It was quick, easy and delivery very fast.
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Order: 7151
Rating: Good
Comments:
Very good selection. Prices
seemed competitive not outlandishly expensive as I have found on other
remodeling websites. I was able to negotiate my way around and back and forth as
I browsed and tried to decide which knobs to purchase. I did end up purchasing a
lot of other hardware from a local merchant as they specialize in reproduction
hardware and that type of product fit in to my older home very well. I ordered
the knobs late night on Friday and thought they would go out on Monday so was
surprised to find that they did not ship until today which is Wednesday. The
photos are good on the site and the info I needed was provided.
Order: 7161
Rating: Excellent
Comments:
I try to take advantage of
ordering on the internet whenever I can. We are having our kitchen remodeled and
were down to the knobs. Checked out our local hardware supply, chose some knobs
we liked, decided to check on line and found Myknobs. There was a vast selection
to choose from, but we liked the ones we saw locally, found them online and
purchased them. Very pleased as we saved over $1 on each knob. It more than made
up for the delivery charge.
Order: 7500
Rating: Excellent
Comments:
Really exceptional
experience. No problems, product was even nicer than pictured, it arrived
quickly (more quickly than I thought it would), and was packaged very well. I
intend to order again from Myknobs.com (I just remodeled my kitchen, and I want
some extra drawer knobs for my granite-topped island so I can change the "look"
easily).
Order: 7805
Rating: Excellent
Comments:
We placed our order on
Sunday and had our delivery that Wednesday, ground shipping. The prices were the
most reasonable on the net. They also offered everything that our local
specialty store carried but myknobs.com charged no tax and shipping was free!
Order: 8601
Rating: Excellent
Comments: I
now do the majority of my shopping, even for groceries, on-line. So, I have
diverse experience with multiple shopping sites. This one of the best I've seen.
I received the order much sooner than I had expected, which says a lot about
their turn-around time. Good job.
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Order: 8874
Rating: Excellent
Comments:
I was thrilled because I
found a handle that the people at Home Depot could not help me find. They cannot
even scroll down a list of the handle part numbers for the Amerock handles that
I bought - I knew the first part of the description BP1590 but then I had to add
a finish number. I looked at another handle and found it's finish number and
asked Home Depot if they could try looking it up with the first part and the
finish part together (which did indeed end up being the correct part number) and
they said they couldn't!!! I went to your website and there saw a list of all
the Amerock part numbers and had to simply scroll down to find the handle I
wanted! It was so easy.
Order: 9098
Rating: Excellent
Comments:
I heard about myknobs.com
from a friend who was doing her kitchen over and found the perfect knobs for her
cabinets. So I decided to go to your website and see for myself. I it so easy
and everything I could have imagined was there. I was so impressed with your
site I told my sister about it. She said had she known when they were redoing
their kitchen and bathrooms they would have gone to your website. Instead they
only had a few choices to pick from at HOME DEPOT. Your website was not only
user friendly but the variety was endless. Thanks. Maureen Harmer
Order: 9978
Rating: Excellent
Comments:
There was a snag in the
order that came up when I learned that I might not get part of my order as soon
as I needed it. I ordered from another vendor and then found out that My Knobs
was going to ship sooner than their email stated. My Knobs was SUPER in terms of
amending my order to reflect just the items that I could not find from the other
vendor. Polite, respectful, prompt and helpful are words that describe the
customer service staff.
Order: 10230
Rating: Excellent
Comments:
Tried four "real" stores to
get these pulls, all basically told me to get lost. I should have gone to
Myknobs.com first and saved myself a lot of time and frustration.
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Order: 10748
Rating: Excellent
Comments:
This merchant exceeded my
expectations with the service that they provided me with my recent order. After
placing my order, I was forwarded an immediate electronic order confirmation. In
addition, I received a flawlessly fulfilled order several days sooner that what
I would have expected and saved a significant amount of money. Thanks for a
great job! If ever I encounter anyone looking for cabinet hardware, I'll be sure
to tell them about Myknobs.com.
Order: 10850
Rating: Excellent
Comments:
I saw the knobs I wanted in
a retail specialty store for twice the price. Even with shipping, I saved half!
I'm looking around my home hoping for more opportunities to change knobs. Thanks
for the great website and prompt service.
Order: 11329
Rating: Excellent
Comments:
I received my order much
sooner than I expected it. (and I was very happy with the merchandise and the
price.) I had been running around to stores in nyc looking for drawer pulls that
were the right size. I was told they could be ordered but it would take several
weeks. I found them on this website and had them a few days later.
Order: 12440
Rating: Excellent
Comments:
MyKnobs is a great site. I
received prompt e-mail confirmation of both of the order and when it was
shipped. I received the products promptly, the order was complete and accurate
and the product was as pictured. I looked at 5 different brick and mortar stores
and none had the selection or ease of shopping that MyKnobs had.
Order: 13333
Rating: Excellent
Comments:
I previously gave this
company an awful rating, but I had confused them with another company...I want
you, Yahoo, to know that they are indeed a terrific company to deal with. They
were quick to respond to my complaint even though they were not the company to
screw up. Their shipment arrived even faster than expected, in excellent shape
and just as ordered.
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Order: 13714
Rating: Excellent
Comments: MY
ORDER WAS PROCESSED IMMEDIATELY, AND CHECKED FOR INCONSISTENCIES I WOULD HAVE
FOUND UNTIL I RECEIVED MY ORDER. I COULDN'T BE HAPPIER WITH Myknobs.com CUSTOMER
SERVICE, THEY SET A STANDARD FOR CUSTOMER CARE BY WHICH ALL OTHERS SHOULD BE
MEASURED. EVERLASTING SUCCESS TO THE FOLKS AT Myknobs.com.
Order: 15023
Rating: Excellent
Comments:
The layout of entire
groupings of each manufacturer's styles was very helpful. There is no way I
could have made these selections at a store. The pictures were very accurate and
the having the dimensions was invaluable. I am an interior designer and I will
use this source again. Elizabeth B. , Room-to-Room Solutions, Inc.
Order: 15104
Rating: Excellent
Comments:
They have a wonderful
selection and I have no complaints with the service or the ability to find what
I am looking for at their site - I have been looking for both Victorian and
rather modern knobs found everything I wanted - and their site was easy to
navigate and search - the service was fine - I have 60 some knobs to buy yet and
I will start with Myknobs as my source -
Order: 15549
Rating: Excellent
Comments:
the phone representative was
especially helpful. Guided me thru the process & helped with selection. I'm new
to using the Internet & real new to Web-shopping, so they were very helpful.
Also, the prices were awesome compared to other Websites & about 25% of the
prices for comparable items in stores.
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Order: 16096
Rating: Excellent
Comments: Thank
you for the follow-up e-mails on my back-orders. So far ordering from your web-site
has been easy and a pleasure. Your prices are very competitive and without the
sales taxes for out of state orders and the free shipping I will recommend your
site to others. We are remodeling our home with many rooms of cabinets and this
made choosing what we like easy. I do look forward to receiving the orders soon.
Order: 16709
Rating: Excellent
Comments:
Everything seems to be very
"buttoned up". The site is easy to navigate and the ordering procedure is quite
simple. The initial online order and fulfillment went very smoothly. When I
received the shipment, I called the Customer Service number and asked for
shorter screws. A fellow named “Mike” handled the request professionally,
courteously and promptly and I received the screws in a matter of days. The new
handles are installed and look just fine. The whole experience was "better than
I expected".
Order: 17287
Rating: Excellent
Comments:
What a pleasure to take as
much time as I needed to view and ponder all the items available on my own time
on the web, narrow down my choices, and then walk in to see them in person and
place an order. Everything in life should be so easy.
Order: 17504
Rating: Excellent
Comments:
Before ordering, I contacted
MyKnobs.com via email asking a few questions with regard to availability of the
knobs I was ordering and approximate ship date. A quick, courteous reply was
received, so I ordered the knobs. The knobs arrived within the estimated time
frame. No bells, no whistles ... just an honest and courteous business
transaction (which is sometimes hard to come by these days).
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Cabinet Hardware
