What our Customers have to say about us.
I received quick response to an e-mail inquiry before I placed my order. Once the order was placed on line, I received a call within minutes verifying the order and was told that the knobs were temporarily out of stock but would be shipped in 3 days. Sure enough, they were shipped as promised and arrived today. They gave me a UPS tracking number the day the knobs were shipped, so I could track the order. I am EXTREMELY pleased with the knobs--they're beautiful! They were a "close-out" special, top quality at a great price!
I had sent MYKNOBS an email because I didn't know when they would arrive. MYKNOBS replied and even called UPS to check on them for me. They arrived and I was VERY pleased with the weight and look of the knobs. I have already recommended them to a friend of mine that will be redoing her kitchen. I will definitely use them again.
VERY QUICK RESPONSE TO MY E-MAIL QUESTIONS, I WAS IMPRESSED. THE KNOB HAS BEEN SHIPPED SO I AM EXPECTING IT SOON
Their photos were of great quality and made it possible to order with confidence. In addition, the information provided at the site about each product was complete and accurate.
It was easy to search for and find the right product. A helpful salesperson from the store confirmed that my order was exactly what I wanted.
I ordered pulls and knobs. The first shipment had the correct pulls but the wrong style knob had been shipped. I immediately contacted them via email and within hours had an apology and information that the right knobs were being immediately shipped to me and that the incorrect ones would be picked up by u.p.s.. Within a few days the correct items were received and the incorrect ones picked up. I would rate this as a minor inconvenience due to shipping department error. I was very satisfied with the product and the reaction and correction to the error were dealt with efficiently and with courtesy. I would use the company again and would recommend them to others.
When I had questions concerning my order I called the store and they were very helpful. Also they called me back to let me know that my order was placed and to know how long it would be before they shipped
I received my cabinet hardware very quickly, it was packaged well, and I had excellent customer service when I reported one of the 40 pieces I ordered was defective. The quality of the hardware is excellent. I would buy again from "My Knobs" without hesitation. Thanks...I love my new cabinet pulls!
After shopping for kitchen cabinets knobs in the Chicago land area I decided to check into "shopping on the internet"! Being a novice internet browser I was stunned to find the very knobs I wanted at 1/10th the price! I received the shipment within 3 days, and I'm thrilled! I even got to take advantage of the free shipping due to spending $150 or more! Thanks, MyKnobs!
I am very happy with the service at myknobs.com. I even called twice and was very pleased with the way I was treated! I also think that being able to track your shipment is wonderful. All in all I think this is a GREAT store! Thanks
Web site easy to use, customer service was very responsive with my questions prior to placing the order, they kept me informed about the status of my order, the knobs arrived before they were supposed to and they are beautiful and were very reasonably priced. Fantastic!
We originally went to Home Depot but they did not have a great selection and the prices were not great. We decided to shop online and myknobs.com had a great selection and the prices were reasonable. We were able to see what we were buying because of the detailed pictures and description provided on the site. We got excellent and fast service. We are already spreading the word about myknobs.com
I looked at 4 hardware stores in my area. Finally I gave up on trying to find the cabinet knobs I wanted. I didn't realize, at the time that they were only a few keystrokes away. If I would have gone to myknobs.com in the first place I would have been finished my search in 5 minutes. The price for those rare knobs was about the same I would have paid in the hardware store if I could have found them. The shipping was additional, however, My time, and the wear, and tear on my vehicle were easily 10 times the shipping.
MyKnobs.com" gets 10 out of 10. Good website with dimensions for each product, easy ordering process and phenomenal delivery. Three days later the knobs arrived, intelligently packaged and addressed and everything inside in perfect shape.
Very prompt and professional. Exceptional customer service. The email updates kept me apprised of the status of each order/item and delivery of the orders/items happened as promised. On one occasion, I needed some replacement parts and the request I made to find out how to go about ordering such things was promptly filled - no charge. I highly recommend Myknobs.com! Thank you to the staff at Myknobs.com for making every purchase an easy and enjoyable experience.
When I placed my original order, I made a mistake and ordered the wrong item. I e-mailed my request for an exchange, if it wasn't too late. MyKnobs CALLED me about my request; we agreed on a procedure to correct my mistake. Within a few days I received my order - with the correct items. The quality of the items was beyond my expectation and the knobs have made a beautiful addition to my handmade furniture. I can't tell you how much the phone call, to make sure they were sending what I wanted, meant to me. That was a great personal touch that you don't find too often in this fast-pace, hi-tech business world.
The site is very user friendly. They have a very large selection of products, so you're bound to find what your looking for. I needed something in a seashell motif for my bathroom and was pleasantly surprised by their variety. This would definitely be my first and only stop the next time I need to purchase cabinet knobs.
I was pleased with the wide selection they have. The order form was very easy to work with and the email contact after the order was placed was great. It is nice to be informed of the status of the order. It was received promptly and everything was as expected. Thank you for making this a great experience!!
I had a great shopping experience w/ Myknobs.com. They have an amazing site which is informative on all products, detailed pictures of the merchandise and top quality knobs at great prices. Additionally, they have excellent customer service, shipped and arrived on time and I LOVE MY KNOBS! Therefore, I would definitely recommend it to all internet shoppers.
SO SIMPLE, QUICK, USER FRIENDLY, NO HASSLES!! They were wonderful to deal with, even though I couldn't really say I had to 'deal' about anything. I was surprised to see the hardware that I was ordering was CHEAPER on this site AND it was on SALE!! Made my project list a pleasure to accomplish! I did have a question regarding my product purchased - its availability in the future and I received a very prompt reply!
I had looked at several Hardware stores for nice pulls and never found what I was looking for. I also shopped several other Web sites for Knobs (such as Restoration Hardware) But since we needed 22 new pulls for our kitchen cabinets....the prices were way too high for the quality. I was really excited to find MyKnobs.com and loved the selection and price....plus now that I have my knobs at home...the quality can't be beat. My kitchen looks great! I have already told several others about MyKnobs.com.
This experience was great! After all the detailed shopping for our new kitchen, I just could not bear the thought of searching for knobs and going to several different locations. Myknobs had an unbelievable selection and shopping on the site saved me hours! Graphics were great so it was very easy to make a selection. It was quick, easy and delivery very fast.
Very good selection. Prices seemed competitive not outlandishly expensive as I have found on other remodeling websites. I was able to negotiate my way around and back and forth as I browsed and tried to decide which knobs to purchase. I did end up purchasing a lot of other hardware from a local merchant as they specialize in reproduction hardware and that type of product fit in to my older home very well. I ordered the knobs late night on Friday and thought they would go out on Monday so was surprised to find that they did not ship until today which is Wednesday. The photos are good on the site and the info I needed was provided.
I try to take advantage of ordering on the internet whenever I can. We are having our kitchen remodeled and were down to the knobs. Checked out our local hardware supply, chose some knobs we liked, decided to check on line and found Myknobs. There was a vast selection to choose from, but we liked the ones we saw locally, found them online and purchased them. Very pleased as we saved over $1 on each knob. It more than made up for the delivery charge.
Really exceptional experience. No problems, product was even nicer than pictured, it arrived quickly (more quickly than I thought it would), and was packaged very well. I intend to order again from Myknobs.com (I just remodeled my kitchen, and I want some extra drawer knobs for my granite-topped island so I can change the "look" easily).
We placed our order on Sunday and had our delivery that Wednesday, ground shipping. The prices were the most reasonable on the net. They also offered everything that our local specialty store carried but myknobs.com charged no tax and shipping was free!
I now do the majority of my shopping, even for groceries, on-line. So, I have diverse experience with multiple shopping sites. This one of the best I've seen. I received the order much sooner than I had expected, which says a lot about their turn-around time. Good job.
I was thrilled because I found a handle that the people at Home Depot could not help me find. They cannot even scroll down a list of the handle part numbers for the Amerock handles that I bought - I knew the first part of the description BP1590 but then I had to add a finish number. I looked at another handle and found it's finish number and asked Home Depot if they could try looking it up with the first part and the finish part together (which did indeed end up being the correct part number) and they said they couldn't!!! I went to your website and there saw a list of all the Amerock part numbers and had to simply scroll down to find the handle I wanted! It was so easy.
I heard about myknobs.com from a friend who was doing her kitchen over and found the perfect knobs for her cabinets. So I decided to go to your website and see for myself. I it so easy and everything I could have imagined was there. I was so impressed with your site I told my sister about it. She said had she known when they were redoing their kitchen and bathrooms they would have gone to your website. Instead they only had a few choices to pick from at HOME DEPOT. Your website was not only user friendly but the variety was endless. Thanks. Maureen Harmer
There was a snag in the order that came up when I learned that I might not get part of my order as soon as I needed it. I ordered from another vendor and then found out that My Knobs was going to ship sooner than their email stated. My Knobs was SUPER in terms of amending my order to reflect just the items that I could not find from the other vendor. Polite, respectful, prompt and helpful are words that describe the customer service staff.