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easy easy to replace existing chimes with this one. And thank goodness it is loud enough now for my parents to hear yet not overbearing. I would use this item again
I rate this product 4 stars. The product itself is a 5 star product, and the chime is reliable. The packaging of the product has room for improvement. The product arrived wrapped well from the outside, but not wrapped a all from the inside. Consequently, portions of the glass were chipped. While no one can see the chips, the breakage could have been bad enough that the product might have had to be returned, with only luck preventing a poor overall outcome.