{"event":"productImpressions","ecommerce":{"impressions":[{"position":1,"theme":"Traditional","variant":"wes640ibi3sl23-1","material":"Brass","id":"wes600i1i1sl20","finish":"Lifetime Brass","itemClassification":"D","category":"Door Hardware/Door Knobs","expectedTimeToShip":"12/08/2023","price":"39.65","name":"Traditionale Impresa Knobs - Impresa Keyed Door Knob in Lifetime Polished Brass - Weslock Door Hardware","MFGPartNumber":"00640IBI3SL23","brand":"Weslock Door Hardware","collectionName":"Traditionale Impresa Knobs"},{"position":2,"theme":"Traditional","variant":"wesl0640ubu3sl23-1","material":"Brass","id":"wesl0600u1u1sl20","finish":"Lifetime Brass","category":"Door Hardware/Door Levers","expectedTimeToShip":"12/08/2023","price":"63.96","name":"Traditionale Bordeau Levers - Bordeau Left Handed Keyed Door Lever in Lifetime Polished Brass - Weslock Door Hardware","brand":"Weslock Door Hardware","MFGPartNumber":"L0640UBU3SL23","collectionName":"Traditionale Bordeau Levers"}],"currencyCode":"USD"}}
I received the order within a week and when I went to install one of the knobs I found a very noticeable dent in the top of the handle. Contacted customer service and thought it was really going to be a hassle trying to exchange the product by mail. I sent some photos and within a week received a replacement part and was able to complete the installation. Was overall an imperfect experience but was pleasantly surprised by the attentiveness and follow up of the customer service team.