The concealed mount with the swing function makes it tricky. We got the unlacquered brass, and it’s gorgeous, but it’s heavy - so that likely played a role in it easily falling off too. I wiped a little brass ager on it to give it patina. Really pretty! Due to the quality and the look, I would buy it again even though i had trouble getting it just right. For our powder room, I’m considering buying the other Charlie on this site (looks exactly the same but functions differently/ not a swing arm).
Used all brass in bathroom for the remodel. Toilet paper holder was a must considering all the other hardware was brass including me shower faucet. Product came on time which was a plus.