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I am not a "hinge" expert. Was not certain that I had found the right item for my project. Spoke to a sales associate (Penney(?)). She was not only courteous and professional, but also personable. In today's world, where the only thing that matters is the bottom line, it was so pleasant for me to be able to speak with someone who didn't make me feel rushed, but did make sure that I got what I needed the first time.