Flash forward to MyKnobs.com. I chat with a very nice gentleman who searches for a replacement for me. He cannot find an exact match, but offers this as an alternate as it had the same dimensions. He offers a sample sent if needed. He offers free return if it doesn't work. They arrive in 4 days and work perfectly. Especially with no moving parts to break. So in a few minutes, I got the best advice, a better part, a guarantee if it didn't work, on-time delivery and a perfect solution to my problem. A night and day difference from Lowe's Customer Service. Well done and thank you!!!
Product is well represented on the website. Very pretty in person. Looks great on our sliding pocket pantry door. Product was easy to install despite no instructions included. Shipping was fast. Customer service was excellent!