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Pricing was excellent. Far better than Home Depot or Lowes. Website was easy to use. Communication regarding order status and providing tracking number could be improved. Shipping speed could be improved. Would probably buy from this company again because the pricing trumped the communication and shipping shortcomings.
The exact products I expected were received. I will use your site again if I have need of it. A problem, not yours, was that I incorrectly rekeyed a cylinder incorrectly and it will not operate. I am in the process of reviewing fixes to the problem.