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This package came damaged and with only 2 knobs out of the 4 I ordered. When I called and sent pictures they "sent my request up the chain" as they say and I'm still waiting to get my last 2 knobs. Luckily, though I was worried there would be a big delay, the new shipment has been sent. The customer service was excellent, Taquasia was polite and helped me resolve the problem quickly. Thank you...the knobs are beautiful